ISO 9001 certification in 7 steps at DEKRA (2024)

Cookie consent(s)

We use cookies on our website to personalize content and ads, to provide social media features and to analyze traffic to our website. Please click "ACCEPT ALL" to enable us to offer you the best possible experience on our website. By doing so, you consent to the processing and sharing of your information with our social media, advertising and analytics partners. You can revoke your consent at any time on

the cookie settings page​.
Privacy statement
Contact

English

  • English
  • Nederlands
  • Services
  • Solutions
  • About DEKRA
  • News & media
  • Careers

Search

ISO 9001 certification in 7 steps at DEKRA (1)

DEKRA Audit Netherlands

Do you want to guarantee and optimize the quality and efficiency of your business processes?

Book session with expert Request quote
  • Homepage
  • Services
  • Audit
  • Management systems
  • Quality management

Optimize your quality processes with an ISO 9001 audit

An ISO 9001 audit shows whether or not your processes and services are of a high quality. Then, if you attain ISO 9001 certification, the standard challenges you to continually improve. When carrying out an ISO 9001 audit for your organisation, DEKRA’s experts focus on your organisation's specific quality processes. This ensures that your ISO 9001 certification is tailored specifically to your organisation.

The ISO 9001 audit procedure

People Based Auditing

Various certification bodies conduct ISO-9001 audits. What makes DEKRA unique? Our audit process always considers the human factor because experience has taught us how vital people are to the implementation of processes, systems and working methods. We call our approach People Based Auditing. A method that has been highly appreciated by our certificate holders for many years. It is now a standard part within audits where employee behaviour and awareness play a role, as is the case with ISO 9001 certification.

In this way, we work with you to go one step further than the standard requires. You find out whether your organisational culture is aligned to the processes required. Human behaviour is the determining factor for success and People Based Auditing gives you an insight into this factor. This will make the quality management system come to life (even more) within your organisation and among your employees.

People Based Auditing in practice

For you and your organisation, ISO-9001 certification with our unique People Based Auditing method means that: 

  • our auditors take the time to learn about your organisation, your specific needs and requirements;
  • you will have a single point of contact throughout the entire process;
  • we will prepare you for the certification process as much as possible;
  • there will be greater awareness of the service quality.
Book session with expert

ISO 9001 certification in 7 steps

1. Introduction meeting (optional)

We are happy to visit you or contact you via Teams or telephone. In the meeting, we discuss the ISO 9001 certification process. Your organisation will then start to prepare for the ISO 9001 audit by carrying out an internal audit on the effectiveness of your processes.

2. On-site audit

Our auditors will carry out an audit on-site (at your organisation) to assess and review the effectiveness of your processes and see whether they are implemented as described in your organisation's quality management system. If the audit reveals any differences, your corrective actions may be reviewed.

3. ISO 9001 audit report and evaluation

Our auditors will share the results of the audit with you in the form of an audit report.

4. ISO 9001 certification and DEKRA Seal

If you pass the audit, you will receive your ISO 9001 certification, valid for three years.

5. First follow-up audit

Within one year of the first audit, we will carry out a follow-up audit to see whether your quality system is still in compliance with the standard.

6. Second follow-up audit

Approximately one year after the first follow-up audit, we will carry out a second follow-up audit to check again whether your quality system is still in compliance with the standard.

7. Recertification

Three years after you obtain ISO 9001 certification, we will schedule a recertification audit. If the audit outcome is positive, we will extend your certification for another three years. You will then have a follow-up audit every year.

More about our certification process
DEKRA's expertise
Experience & knowledge

You can rely on DEKRA to help you with all your audit and certification needs. Our auditors have many years of experience in the certification of management systems.

Distinguish from competitors

Stand out from your competitors and strengthen your market strategies with successful certification, represented by our recognized DEKRA seal of approval.

Maximise benefits

Globally, we are authorised to issue more than 200 types of accreditation and our services can be combined to maximise the benefits for you.

Risk management and ISO 9001 certification

ISO 9001 is an international standard that demonstrates that the QMSs in your organisation meet specific requirements. One of the most important characteristics of ISO 9001 is its risk-based approach. You will recognise opportunities and risks, identify appropriate risk control measures and then evaluate their effectiveness. This optimises your QMSs and the corresponding processes, regardless of the size of your organisation, its focus or the sector or industry in which it operates. Learn more about the benefits of a

Quality Management System according to ISO 9001​.

Standard with High Level Structure

The ISO-9001 superordinate High Level Structure (HLS) makes ISO 9001 compatible with other ISO management system standards like

ISO 14001

and

ISO 45001

. ISO 9001 also paves the way for economic, market-oriented, sustainable and user-friendly operating procedures.

Book a free session with our expert

Would you like to know how a DEKRA audit takes your organization to a higher level? We are happy to help you! Fill in the form below to get in touch with an ISO 9001 expert for free to discuss the process and aks questions about the audit.

Request a quote

ISO 9001 certification FAQs

What is ISO 9001?

ISO 9001 was introduced in 1987 by the International Organization for Standardization (ISO) and has since become an internationally recognized standard for quality management. The current ISO 9001:2015 was published on September 23. The standard defines the requirements for a quality management system.

What are the objectives of a quality management system according to ISO 9001?

What changes were introduced with ISO 9001:2015?

What is the High Level Structure of ISO 9001?

What are the costs of an ISO 9001 certification?

ISO 9001 certification in 7 steps at DEKRA (2024)

FAQs

How hard is it to get ISO 9001 certified? ›

ISO 9001 certification process

You will be surprised at how simple the process is once you understand the requirements of ISO 9001. Mainly, ISO 9001 certification involves organising processes, commitment, and reviews. It also includes developing and managing an effective Quality Management System (QMS).

What are the seven requirements of ISO 9001? ›

Quality Management and Customer Focus

7 key quality management principles—customer focus, leadership, engagement of people, process approach, improvement, evidence-based decision making and relationship management.

How much does ISO 9001 certification cost? ›

ISO 9001 Certification Cost per Project

You can expect to pay between $2,000 and $4,000 for ISO 9001 certification fees per ISO project. ISO 9001 consultants will ask for an additional ISO consulting fee if your organization wants to ensure ISO system maintenance and ISO compliance in future years.

How long does it take to complete ISO 9001? ›

How long does it take to achieve ISO 9001 certification? With the right preparation and a good understanding of what is required for ISO 9001 certification, most organisations can expect to achieve certification within 3 to 6 months depending on their size and complexity.

What happens if you fail ISO 9001? ›

If you fail an ISO audit, you may face the risk of certified status removal. External audits reveal major non-conformances that the organisation needs to address. Sometimes it may detect issues with the quality management system you were unaware of.

Is ISO 9001 certification worth it? ›

The ISO 9001 accreditation is regarded as a mark of excellence and quality around the world. Organisations can improve their marketability and reputation by applying ISO 9001. Organisations must follow all applicable rules and regulations and keep the necessary records, according to ISO 9001.

Which is better Six Sigma or ISO 9001? ›

It is not an either/or choice between ISO 9001 and Six Sigma; both can be used. ISO 9001 will provide the QMS framework, and Six Sigma can help provide the process improvements required by the quality management system.

What are the 7 basic principles of ISO 9001? ›

The seven principles of quality management are:
  • Engagement of people.
  • Customer focus.
  • Leadership.
  • Process approach.
  • Improvement.
  • Evidence-based decision making.
  • Relationship management.

What is clause 7 of ISO 9001? ›

Clause 7 of the ISO 9001:2015 standard, titled “Support,” establishes the necessary support mechanisms and resources for the effective implementation and maintenance of a quality management system (QMS).

What is the main focus of ISO 9001? ›

The primary focus of the ISO 9001 standard is to meet customer requirements and strive to exceed customer expectations. A Quality Management System based on ISO 9001: Defines how an organization can meet the requirements of its customers and other stakeholders. Promotes the idea of continual improvement.

What is required for ISO 9001 certification? ›

The ISO 9001 Standard requires your organisation to address 10 ISO 9001 clauses. These are in place to help achieve continual improvement within your Quality Management System (QMS): Clauses 0 – 3: Introduction, Scope, References, Terms and Definitions. Clause 4: Context of the organisation.

How many controls are in ISO 9001? ›

ISO 9001 states the requirements for your Quality Management System (QMS). There are 10 sections (clauses) in ISO 9001, with additional subclauses related to the Plan-Do-Check-Act system. However, only sections 4-10 contain requirements that are auditable.

What are the first 3 clauses of ISO 9001? ›

The first three clauses in ISO 9001:2015 are scope, references, and terms and definitions. These are informational clauses, rather than clauses that outline any kind of actions or requirements. This is something we will get into in a later sections.

How do I get ISO 9001 Personal certification? ›

An individual can be ISO 9001 certified, by attending an ISO 9001 training and passing the exam. ISO 9001 certifications for individuals are necessary to obtain the competencies and knowledge needed to use ISO 9001 for creating and maintaining a Quality Management System (often called a QMS) for a company.

Can I get ISO 9001 certification online? ›

However, other ISO 9001 trainings cover internal auditor activities and how to use the knowledge of internal auditor activities to improve quality management system processes. Our ISO 9001 training courses can be offered online, instructor-led, self-paced, or in-person.

What is the process to get ISO certification? ›

Steps for ISO certification include choosing the type of certification, selecting a recognized certification body, quality document review, action plan creation, initial certification audit, and ISO grant. Surveillance audits ensure continual adherence to ISO standards.

Can a small company get ISO 9001 certification? ›

Yes. When it is done right, achieving ISO 9001 certification as a small to medium sized business can be a real boon for a company, creating an opportunity for improved processes and business growth.

Top Articles
Latest Posts
Recommended Articles
Article information

Author: Stevie Stamm

Last Updated:

Views: 5425

Rating: 5 / 5 (60 voted)

Reviews: 83% of readers found this page helpful

Author information

Name: Stevie Stamm

Birthday: 1996-06-22

Address: Apt. 419 4200 Sipes Estate, East Delmerview, WY 05617

Phone: +342332224300

Job: Future Advertising Analyst

Hobby: Leather crafting, Puzzles, Leather crafting, scrapbook, Urban exploration, Cabaret, Skateboarding

Introduction: My name is Stevie Stamm, I am a colorful, sparkling, splendid, vast, open, hilarious, tender person who loves writing and wants to share my knowledge and understanding with you.